Last Mile Delivery

Reduce the Risks of Last
Mile Delivery with
Contractor Management


Achieve sustainable and profitable growth with your last mile delivery network

Openforce helps you meet contractual requirements and high customer service standards while increasing efficiency, mitigating risk and cutting the typical costs of a contracted delivery workforce.

It’s more than a Platform,
It’s a Partnership

We’re proud the top final mile industry leaders trust Openforce to optimize their contractor management.

Openforce helps you find, manage, and retain final mile drivers all in one platform


Once the  Openforce platform was in place, a major pressure point was released. We’re all looking at the same data — one version of truth consolidated in a single repository. The amount of paper eliminated alone was a huge benefit.

Tekisha Roberts, Compliance Director, UST Logistical Systems

We couldn’t have done it without Openforce. There’s just so much built into the software that provides the firewalls needed to help ensure compliance. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way.

Keith Schmode, SVP Mission Fulfillment, Mosaic

In today’s day and age of misclassification lawsuits, you’ve got to make sure you’re crossing your t’s and dotting your i’s; and Openforce helps us do that every single day.

Doug Grawe, CEO, The Grawe Group, LLC
What is worker misclassification?2023-04-14T04:50:31+00:00

Employee misclassification transpires when a worker is erroneously categorized as an independent contractor instead of a full-time employee. Consequently, both workers and employers may fail to pay accurate employment taxes and may not receive the appropriate employment rights and benefits as mandated by local labor laws and regulations.

Engaging contractors is advantageous for temporary positions requiring specialized skills or additional capacity. However, contractors should not supervise other employees or spearhead significant projects for your organization. They should have the flexibility to set their work hours and the ability to subcontract tasks as needed.

Nonetheless, some employers might exploit ‘pseudo-employees’—workers who function as full-time, permanent staff with their responsibilities and working conditions dictated by the company but are classified as contractors. This scenario exemplifies employee misclassification, which can lead to legal and financial consequences for businesses that fail to adhere to proper classification standards.

What determines worker misclassification?2023-04-14T04:47:17+00:00

In the United States, according to the Internal Revenue Service (IRS), “Anyone who performs services for you is your employee if you can control what will be done and how it will be done. This is true even when you grant the employee freedom of action. The crucial factor is that you possess the authority to oversee the details of how the services are carried out.”

Nonetheless, regulations differ from state to state, and they are continually evolving.

Despite the variation in rules, several indicators can be utilized to assess the risk of independent contractor misclassification. Understanding these indicators and staying up-to-date with the latest changes in employment laws across different jurisdictions can help businesses maintain compliance and reduce the risk of misclassification. By closely examining the degree of control, autonomy, and the nature of the working relationship, companies can better distinguish between employees and independent contractors, thereby avoiding potential penalties and legal issues related to misclassification.

  • How is the worker paid?
  • How important is the work?
  • What’s the length of the relationship?

  • Does the contractor manage or direct other workers?

Use our free Misclassification Risk Calculator to determine how exposed your company may be to potential fines and penalties.

Should I worry about worker misclassification?2023-04-14T04:22:38+00:00

Misclassifying employees, either accidentally or intentionally, can result in serious consequences for businesses.

The risks associated with employee misclassification include hefty penalties, fines, and owing back taxes. In addition, employers might find themselves responsible for reimbursing misclassified workers by covering their lost wages and any unclaimed benefits.

Incorrectly classifying employees can also create an environment where legal issues may arise. These complications can involve not only the affected workers but also unions and other groups that suffer due to improper employee categorization. By understanding the potential consequences of misclassification, businesses can take the necessary steps to avoid these pitfalls and maintain compliance.

How do I reduce my worker misclassification risk?2023-04-14T04:30:36+00:00

There are several straightforward steps you can follow to initially comprehend and subsequently minimize the risk of contractor misclassification.

  1. Assess your current situation: If you are already collaborating with contractors, ensure you are not violating any regulations. Our complimentary calculator can guide you through crucial questions and evaluate your existing risk.
  2. Familiarize yourself with the rules: When engaging with new contractors, review the misclassification regulations for each country to maintain compliance.
  3. Utilize Openforce for contractor onboarding, management, and payment processing.
  4. Implement compliant contracts: It is essential to use legally-compliant contracts adhering to local labor laws for each contractor’s location. Relying on a standard global contract is insufficient.
  5. Address cross-border complexities: When contractors are located within your business’s country, compliance is straightforward. However, when dealing with foreign-based contractors, navigating the legal landscape can be challenging.


Learn How Openforce Manage Your Last Mile Delivery Drivers