Openforce client success
Whether you’re our client or an independent contractor, our U.S.-based customer success team is passionate about helping you succeed. We understand your needs, provide guidance, and always have your back. Our trained representatives are ready to support you at every step of the way.

Susan Silberison
Chief Operating Officer

Nick Hancock
Customer Success Manager

Colleen Kitchner
Customer Success Manager

Melissa Gacusan
Partner Success Manager

Jana Goodnight
Director of Professional Services

Jessica Alegria
Project Manager

Susan Hill
Project Manager

Charles Robert
Director of Operations

Jason Sugrue
Client Services Manager

Shawna Dye
Customer Relations and Call Center Manager
