The Gig Academy host
Nick Hancock, Openforce Gig Academy Podcast Host and Customer Success Manager of Key Accounts
Nick monitors all areas that pertain to and affects the gig economy and IC model to best advise and meet the needs of Openforce’s clientele. Prior to working at Openforce, Nick worked in both the Dental manufacturing industry and has a background in insurance as a producer.
Nick has a Bachelor’s degree in Interdisciplinary Studies of Humanities from Northern Arizona University and he and his wife are expecting their firstborn daughter in October 2021.
About this episode’s guests
Mike Giaccone, CEO at Assemblers Inc.
In 1985, long before he was the President and CEO of Assemblers, Mike Giaccone was hired by The Home Depot.
At the age of 23, he quickly became one of the youngest store managers in its history. With experience and drive, he mastered customer service, sales, merchandising and management skills as he climbed the corporate ladder.
After ten years with The Home Depot and two years with Lowe’s Home Improvement, Giaccone realized that the demand for assembled merchandise was growing. He observed that with assembled displays, products like grills, mowers, and patio furniture sold more quickly than their non-assembled counterparts.
Assembly service companies were already in place, but they simply did not meet the demand of the stores Giaccone managed. So he created Assemblers, Inc.
About Assemblers Inc.
Founded in Chattanooga, TN in 1998, Assemblers, Inc. has grown into a nationally recognized company with retailer partnerships across the United States. As a game-changer in the industry, Assemblers, Inc. now sets the standard for technology and innovation, employs thousands of technicians, and services stores and residential locations throughout North America.
We pride ourselves on our exceptional delivery, assembly, and repair services. Our top priority is creating an outstanding customer experience in both residential and commercial locations.