Managed Services
Partner with our people, not just our technology.
We Make It Easy With Best-In-Class Support.
We work tirelessly to understand your unique requirements, provide up-to-date advice on best practices, and continually improve our products and services so you and your workforce can thrive.
- Client Service: Once you’re up and running, our Client Service team will ensure continued success. An assigned settlement specialist with a deep understanding of your specific Openforce implementation will be at the ready to assist you with any questions or concerns.
- IC Support: Whether your independent contractor has a question about their settlement payment, their Openforce benefits, or how to reset their password, our friendly IC Support team can help via phone or chat. This means a better experience for them and less time spent fielding questions for you.
- Implementation Support: Switching to a new system can be scary, but we’ll work to clear the way and make the process as swift and smooth as possible. A highly experienced Project Manager will partner with you every step of the way to identify goals, provide recommendations, and help you transition to the new system.
- Litigation Support: The Openforce platform is designed to keep you compliant in the face of changing regulations and reduce your liability risks. But if you ever face a misclassification claim, our experienced team will work with you and your legal team to provide critical documentation housed in the Openforce platform, answer questions, and provide context to ensure you’re well-equipped to demonstrate your compliance measures.
- Legal Services Support: Our optional support for Legal Services program provides advanced support in the event of an agency-level state or federal misclassification claim. Openforce will connect you with the right attorney and cover your legal fees (all the way up to the personal appearance of legal counsel). Your attorney will represent you, not Openforce, so you can rest assured you’re getting the best defense for your business.
Introducing The New Client Support Portal
We’re excited to announce the launch of Openforce’s brand-new Client Support Portal [insert link], designed to streamline your experience and save you time.
With this portal, you'll benefit from:
- Clear Communication: We gather all necessary details upfront, so your questions get answered faster.
- Efficient Support: No more back-and-forth—get to the solution quickly.
- Historical Access: All your past support requests stored in one place for easy access whenever you need them.
- 24/7 Knowledge Base Access: Around-the-clock resources are available to support your needs.
Visit the portal today and experience a faster, smoother support process.
