Tom Smart CRO

Tom Smart is a seasoned CRO with a proven track record of building and scaling high-performing sales organizations across leading technology companies, including PlanHub (acquired by Growth Curve Capital), JUNO (acquired by GrowthZone Community Software), Convoso, and Modern Campus (acquired by Riverside), spanning construction technology, association/community management, contact center software, and higher education software.

Known for challenging conventional thinking and helping customers rethink how technology can transform their businesses, Tom aligns innovative software solutions with measurable outcomes that improve efficiency and deliver lasting ROI. He has a strong track record of modernizing GTM operations through AI-driven workflows, intelligent automation, and predictive analytics, sharpening forecasting and scaling teams more efficiently.

As agentic AI reshapes how enterprise software delivers and captures value, Tom builds revenue organizations that stay disciplined around the fundamentals that matter most: new business growth, net revenue retention (NRR), and gross revenue retention (GRR). His leadership has consistently accelerated pipeline growth and built predictable, high-performing revenue organizations.

At Openforce, Tom is focused on helping organizations modernize independent contractor management through AI-powered innovation, delivering exceptional value to customers.