In this digital age, the gig economy workforce is almost completely mobile and work can increasingly be done from anywhere. With research showing that 98 percent of Americans switch between devices in the same day, it’s vitally important to deliver consistent interactions across channels.1
Delivering the best mobile experience for independent contractors (IC) is more important than ever. Today, we are excited to share that the most important tools and features in the IC self-service portal are mobile optimized.
No app to download.
When ICs login to the self-service portal from any mobile device, they’ll immediately access the mobile experience.
Same credentials as desktop
Your default view
Helpful features used most
Available to all ICs upon completion of enrollment.
Other Exciting New Features Available Now
We are constantly updating, testing, and improving the experience of the IC Portal. If you missed the following updates, you’ll want to explore:
- A completely refreshed Member Benefits program that is mobile optimized where ICs can rate programs and provide feedback
- Text messaging alerts sharing important reminders, settlement notifications, new Member Benefit offers and discounts directly to your phone
If you’re an IC providing services for an Openforce customer and want to take advantage of these new mobile features, be sure to keep your ‘Personal Info’ up to date with your correct email and mobile number. More to exciting stuff to follow!
1 Google Research