You’re only able to e-sign your documents after successful completion of the identification questions at the end of the workflow.


  • If you don’t successfully pass the identification questions, please be advised that you will be required to upload your Social Security Card as well as your Driver’s License at the end of the workflow.
  • If you decided to skip them then you must print out each document and hand-sign each one. When uploading the documents, please be sure to upload all pages, not only the signature page. If you wish to e-sign your documents, please contact our support team at 1-800-742-7508 to have your enrollment reset.