Ensure that the document you’re trying to upload has the following file format: .jpg, .jpeg, .png, .gif, heic, .pdf, .doc, .docx

Ensure that the file name does not contain any special characters. Use only alphanumeric characters (a-z, 0-9)

If you’re still not able to upload the document, please email the document to customersupport@oforce.com for assistance, with the subject of the email labeled as ENROLLMENT DOCUMENT TO BE UPLOADED.